CUSTOMER SERVICE

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F.A.Q


You can make your reservation by using the link "Quick Search". Simply choose the dates and the times, then choose the car and fill your information. Also you can make your reservation by the Pbx tel: +90 850 888 88 07 or with whatsapp to +90 532 736 88 07

If you choose getting the car at the airport a representative will meet you with your name on a sign and the car will be at the airport. If you choose hotel; then they will be waiting at the outside of the hotel and will ask the reception to contact you

World Car and Motorbike Rental offers an All in One rate that includes: insurance, perday 300 km more than 300km if you make per km 0.50TL you have payment cost , additional driver fees, Collision Damage Waiver ,Delivery from ant to the Airport or the hotel (when only in citycenter) and sales tax. If you want to get the car from the hotel -which is out of citycenter- then you need to pay some cost up to the distance. Once you have made a reservation for a date, that means if the prices change you won't be effected by this increase. So an Early Reservation is more advantageous then the late one.

You can make the payment by cash at the delivery points and also with an invalid credit card (visa/master)

When you make a reservation you may cancel up to 1 week in advance of your designated pick-up time without penalty

All technical maintenance and periodic maintenance are carried out by our own service. Should it still come to a technical breakdown, we are 7/24 hours reachable for you. Our call center will first try to help you over the phone. If this does not help, a breakdown service will be sent immediately. If your vehicle lasts longer than 12 hours in the workshop, another vehicle will be assigned to you.

Our call center is available 7/24 at the number indicated Tel +90 850 888 88 07 or Mobile Tel +90 532 736 88 07

Please call our Call Center immediately Tel +90 850 888 88 07 or Mobile Tel +90 532 736 88 07 Our staff will tell you what to do. You should definitely take pictures of the accident and the vehicle before they are moved because the insurance company otherwise makes problems in settling claims. in addition, you need the photocopies of the vehicle registration, driver's license, insurance policy and identity card of the opposing party. In accidents with a sheet metal damage an accident report is in the glove compartment, in accidents with Verleztungen is the police (EMERGENCY 155) or the Gendarmarie (NOTRUF 156) to admit. We wish you a journey without accidents

No, you must not. Persons who want to drive the rental car must sign as the tenant in the contract with and submit your files regarding the lease. In the case under the control of the third persons who are not in the car lease, should a transfer of the car, or damage remission happen to the vehicle, you will take over the costs. With alcohol or drugs at the wheel you will take over the responsibility. Even the deadline where the vehicle is no longer to be mediated with respect to the matter, these fees are collected from you